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Rated ‘Excellent’ by our customers! Based on 3999 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record six times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2015), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 3999 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Chillblast wins prestigious Expert Reviews Best PC Manufacturer 2019 Award!

10/07/2019

On June 10th 2019, Chillblast’s managing director Ben Miles was honoured to receive the Expert Reviews Product of the Year 2019 award for Best PC Manufacturer in London.

“With an attention to detail that’s consistently evident in its well-built, well-priced systems, we’ve come to expect the best whenever we review a new Chillblast PC. From budget gaming desktops to powerful media editing workstations, we’ve seen the full extent of what this brand can do, and that is why it’s the deserved winner of this year’s PC Manufacturer of the Year award.” – Expert Reviews Staff

We’re hugely grateful to receive this award in recognition of our products and dedication to customer service and are ecstatic to add this beautiful trophy to the cabinet where it will sit alongside our other 24 “Best PC Brand” awards. Chillblast is continually striving to deliver an ever better customer experience from start to finish, and will continue to reinforce its position as the UK’s most awarded PC manufacturer.

You can read the article here on expert reviews.