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Rated ‘Excellent’ by our customers! Based on 4084 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 4084 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Why You Need an SSD in Your Next PC


When customising a PC it’s easy to assume that the fastest CPU or video card will bring the biggest boost to system performance. In actual fact your storage system is most likely to be causing the biggest bottleneck.

If we look at how the performance of PC components has evolved over the last ten years, CPUs and video cards are anywhere from 50-100x faster depending on the benchmark. Hard drives are only around 1.5x quicker, so it has become a massive bottleneck in an otherwise very rapid modern PC architecture. An SSD is anywhere from 5 and 500 times the speed of a mechanical drive, an advantage that is particularly pronounced when performing multiple tasks at once.

A mechanical hard drive can be likened to a record player. In the same way as you cannot play two vinyl tracks at the same time, the reading head on a hard disk can only be in one place at any given time. Perform multiple read and write requests and the reading head wastes more time flicking back and forth across the surface of the disk than it does reading data.

Let's take a look at some numbers to back this up:

SSD Benefits

As you can see, even the fastest mechanical drive on the market gets absolutely destroyed by a Samsung SSD drive in every drive metric.

Why Samsung?

Chillblast exclusively uses the Samsung 850 series of 2.5” SSDs. By partnering with Samsung we are able to offer drives with the strongest compatibility and the lowest failure rate of any manufacturer. It’s easy to be blinded by blistering read/write speed claims but it’s just as important to consider reliability – after all you don’t want the inconvenience of data loss, even if you make regular backups. With Samsung you don’t have to choose – Samsung SSDs are both the fastest, and the most reliable. It’s simple common sense.

Samsung 850 EVO 

SSD Benefits

Samsung’s unique and innovative 3D V-NAND flash memory architecture used in the 850 EVO is a breakthrough in overcoming the density limitations, performance and endurance of today’s conventional planar NAND architecture. 3D VNAND is fabricated by stacking 32 cell layers vertically over one another rather than decreasing the cells dimensions and trying to fit itself onto a fixed horizontal space resulting in higher density and better performance utilizing a smaller footprint. Samsung 850 EVO drives are available in capacities as large as 2TB per drive, and deliver blistering performance:

- Sequential Read: 540Mbps
- Sequential Write: 520Mbps
- 4KB Random Read (QD1): Max 10,000 IOPS
- 4KB Random Write (QD1): Max 40,000 IOPS
- 4KB Random Read (QD32): Max 98,000 IOPS
- 4KB Random Read (QD32): Max 90,000 IOPS
- Reliability: MTBF: 1.5 million hours
- Warranty: 5 Years

Samsung 850 PRO

850 Pro

The Samsung SSD 850 PRO delivers builds on the solid foundation of the 850 EVO by offering even faster read speeds with exceptionally high endurance. The series provides the highest performance of any SSD with a SATA III (6Gb / s) interface. The sequential read performance is achieved up to 550 megabytes per second, the Write performance up to 520 MB / s The random read performance of up to 100,000 Input/Output- Operations per second (IOPS), the write speeds up to 90,000 IOPS.

- Sequential Read: 550 MB/s
- Sequential Write: 520MB/s
- Random 4KB IOPS Read (QD=1): 10,000
- Random 4KB IOPS Write (QD=1): 36,000
- Random 4KB IOPS Read (QD=32): 100,000
- Random 4KB IOPS Write (QD=32): 90,000
- Reliability: MTBF: 2 million hours
- Warranty: 10 Years

As you can see, the benefits of having an SSD at the heart of your system is obvious. For more information about the SSD advantage please give your friendly Chillblast representative a call on 01202068333 or email us at