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Rated ‘Excellent’ by our customers! Based on 4386 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 4386 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

What’s Better for Gaming: A PC or a Laptop?


Not sure whether you need a desktop or a laptop for the latest games? We’ve examined the pros and cons of both platforms

A normal tower PC has traditionally been the best choice for gamers, but gaming laptops have gained prominence recently.

It’s no surprise that portables are now a real gaming option. They’re slimmer, lighter and more powerful than ever – so they’ve never been so good for gaming on the go.

But there are still pros and cons to gaming laptops – just like there are still advantages and compromises to opting for a conventional PC.

So, what are the benefits of a gaming PC – and when does a gaming laptop make the most sense?

The Traditional Powerhouse

Even today, with laptops getting better, a PC is still the best way to get the absolute best gaming performance.

Graphics cards in PCs are still faster than equivalent chips in laptops – even though some graphics cores feature in both PCs and laptops.

There are clear reasons why graphics cards in PCs retain a lead.

For starters, PCs are larger and have better cooling – so the same cores can run at far quicker speeds. The extra thermal headroom afforded by proper desktops means manufacturers can install overclocked graphics cards, too, which deliver an even bigger boost.

And, of course, better thermal conditions mean PCs use graphics cards that just aren’t available in laptops – like the high-end Nvidia GeForce RTX 2080 Ti and Titan RTX.

Graphics cards aren’t the only area where you get more power from a PC. Improved thermal conditions mean that desktop processors have better speeds and more cores than laptop equivalents, and memory is often faster in PCs.

All of these powerful components deliver better performance in games and applications – and that means you’ll be able to handle a broader range of situations.

If you want to run 4K monitors, widescreen panels, VR headsets or titles smoothly on 144Hz or 240Hz screens, then desktops will do that with more aplomb – and with more future headroom – than laptops.

There are other advantages to PCs besides having more power.

PCs are far more versatile. You can combine thousands of different components to create your build. And, when choosing cases, you can pick different form factors and designs.

PCs are better for future-proofing, too, with potential upgrades throughout – whether you want a new graphics card, more memory or extra storage.

This is a far cry from most gaming laptops. At most you’ll be able to change the memory and storage, and you may be able to pick different core components – but you won’t get as much choice as any desktop buyer.

There’s a final important advantage for PC buyers: cost. PCs are almost always cheaper than laptop equivalents.

This is because PC manufacturers don’t have to factor in the cost of squeezing everything inside a tiny chassis – and PC firms also don’t have to include screens, keyboards and trackpads.

Here’s an example. The Chillblast Fusion RTX 2060 costs £1,230 and includes an RTX 2060 graphics core, a Core i5 CPU, 16GB of memory, a 250GB SSD and a 2TB hard disk – all inside a stylish case with plenty of upgrade room.

If you want an equivalent gaming laptop, machines like the Chillblast Phantom and Ascension both include the RTX 2060 alongside similar CPU, storage and memory – but they cost at least £1,700.

A Tower of Compromises?

There are plenty of advantages to opting for a gaming PC, but there are also several areas of compromise.

Desktop PCs will always be larger and heavier than equivalent laptops. If you don’t have much space at home or if you want to game at LAN events and esports tournaments, a PC just won’t be very portable – and that’s still true even if you opt for a smaller form-factor.

Desktops can potentially be noisier than gaming laptops too – it all depends on what components and cooling you have.

There’s also the simple fact that some people just won’t need a desktop because they aren’t interested in tinkering or upgrading.

And the performance advantages delivered by more powerful desktop components are moot if you don’t want to play games at huge resolutions – if you’re a casual player, if you’re happy at 1080p or if you play less-demanding esports games, then a laptop offers all of the performance you need.

There’s the question of peripherals, too. Your PC may be cheaper than a laptop, but you may still have to shell out on a monitor, keyboard and mouse. That’s going to cost more, and it may be an extra shedload of research that you just don’t fancy.

Loving a Laptop?

There are several key areas where gaming laptops have huge advantages – and so we wouldn’t be surprised if you’re swayed towards buying a notebook.

There’s the obvious big gain: portability. Most gaming laptops weigh less than 2.5kg and are about 2cm thick, and they’re complete packages that are capable of playing all of today’s top games at top-notch framerates.

When you’ve got that power in one package along with a screen, keyboard and trackpad, it’s attractive – especially if you don’t have much space at home, or want to game at LAN events or on the move.

A gaming laptop’s portable form factor is obviously combined with a battery, which means you get to game when you’re away from a mains connection.

Now, more than ever, small and light gaming laptops also have numerous customisation options. Chillblast’s machines can be specified with different processors, alternative memory options, storage upgrades and upgraded graphics cards.

You don’t get quite the range of customisation options that you do on desktops, but it’s still possible to specify a gaming laptop to better reflect your budget and your gaming ambitions.

There’s plenty of power to be found in gaming laptops, too. Modern GPUs easily have enough power to handle gaming at 1080p and 1440p, at high refresh-rates and in esports games that demand triple-figure framerates. And, if you spend enough, it’s possible to get a laptop that can play games at 4K.

Beyond that, gaming laptops often pair high-end GPUs with powerful processors, lashings of memory and fast storage – so they’re great for content creation and work.

If you want to opt for a portable, all-in-one option rather than a conventional desktop, then you can find huge power and impressive ease-of-use available from the current range of machines – so it’s easy to see why people pick them instead of a normal PC.

The Lap of Luxury?

Gaming laptops also have compromises throughout – no surprise when so much power has been crammed inside such a small space.

You get less gaming power than in an equivalent PC. That’s because of thermal compromises – even if a laptop has the same GPU as a desktop, the amount of heat produced means that it just won’t be able to run at the same speed as it would in a PC.

You’ll lose gaming power in a laptop, and laptops generally don’t have processors that can match up to desktop PCs, and they often have memory that runs at slower speeds.

All of that impacts performance – so, while you’ll get good framerates from a laptop, you’ll get faster results on a desktop.

As well as lesser performance, gaming laptops have other compromises. Battery life is often poor – because batteries can only be so big, and graphics cores consume plenty of power. You don’t get as many upgrade options once you’ve purchased a machine, either; you’ll probably be able to change the memory and the storage, but that’s it.

You won’t have as many upgrade options before you buy. While there are reasonable customisation options available on Chillblast laptops and elsewhere, it still can’t match the versatility provided by a PC.

You’ll have to opt for a keyboard and trackpad that can’t match the quality offered by desktop peripherals unless you plug in your own USB hardware.

Screens will be smaller on laptops, too, with 15.6in and 17in the most popular sizes. Those figures can’t match up to the 24in, 27in and 32in screens often used by PC gamers, although laptop users do have the advantage of often sitting closer to their screens when playing games.

So, we’ve seen that laptops have lesser performance and more compromises than many PCs, and there’s another issue here – cost.

Gaming laptops almost always cost more than desktop equivalents. It’s easy to see why: it just costs more to build slim, light machines that can cope with the thermal demands of gaming components, and it also adds expense when you have to add screens, keyboards and trackpads to the equation.

Desktops vs Laptops: What Wins?

It’s frustrating, we know, but the various pros and cons to both gaming desktops and laptops mean that it’s impossible to pick one type of machine to always triumph.

Instead, it’s best to evaluate exactly what you want from your new machine – and use that information to make a decision.

There are several situations where buying a desktop makes more sense. If you want the ultimate in performance, a PC is the best answer. If you don’t need to move your machine very often, again, a PC will deliver better value – and, similarly, a desktop is superior if you want to upgrade in the future, or if you just like to tinker.

If you’re on a budget, too, a PC will prove cheaper than an equivalent laptop. Just be aware of screen and peripheral costs.

A laptop is better if you want to game on the move – if you move around for work, or if you go to loads of LAN events. A laptop is also handier if you don’t have much room at home.

A gaming laptop could also be better if you’re a less-demanding gamer, or if you don’t want to upgrade in the future. After all, if you’re not going to take advantage of a desktop’s advantages, why pick one?

So, while gaming desktops do still provide ultimate performance, that doesn’t mean they’re necessarily right for you. What we can be certain of, though, is that Chillblast’s range of desktops and laptops are superb – so you’ll be satisfied no matter what you buy.