Chillblast Solutions

Chillblast Business are committed to driving
innovation and delivering unparalleled value to
our clients. With our expertise and dedication,
you can focus on what matters most - growing
your business. Contact us today to embark on a
transformative journey towards IT excellence

Chillblast Business Solutions

Chillblast Business are committed to driving innovation and delivering unparalleled value to our clients. With our expertise and dedication, you can focus on what matters most - growing and securing your business. Contact us today to embark on a transformative journey towards IT excellence

65%

65% of business do not backup their Microsoft 365 Environments leaving these companies at risk of data loss

26%

Nearly one in three cyber attacks observed worldwide targeted Europe, with the region also experiencing the most ransomware attacks globally

50%

50% of Microsoft 365 Users are not managed by default security policies and could be putting your business at risk.

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Cloud solutions and services

We offer a comprehensive suite of services tailored to meet your business needs: from start-up to enterprise customers and as with our custom-built systems, everything is delivered with the same attention to detail regardless of your size or spend

Microsoft licensing expertise

Unlock the full potential of Microsoft technologies with our specialized licensing solutions. Whether you’re a small business or a large enterprise, our team ensures you have the right licensing model to optimize costs and maximize productivity.

Azure & M365 professional services

Take your business to the cloud with confidence. Our certified professionals provide end-to-end support for Azure and Microsoft 365, from migration and implementation to ongoing management and optimization. Experience seamless collaboration and enhanced efficiency with our tailored solutions.

Microsoft Teams telephony services

Empower your workforce with seamless communication and collaboration. Our Microsoft Teams telephony services integrate voice capabilities into your existing infrastructure, enabling you to stay connected anytime, anywhere.

Security solutions

Protect your business from evolving cyber threats with our robust security solutions. Leveraging strong partnerships with industry-leading vendors such as ESET, BitDefender, CrowdStrike, and Mimecast, we deliver proactive and comprehensive security measures tailored to your unique requirements.

Backup and recovery solutions

Ensure business continuity and data resilience with our backup and recovery solutions. Partnering with top providers including Veeam, Acronis, and Barracuda, we offer reliable backup services that safeguard your critical data against unforeseen disasters.

Chillblast Business One* - Powered by

Introducing the All-Round business productivity and security package to give you true peace of mind.

Chillblast Business One gives you true peace of mind, Best in class email, document storage, video conferencing, IT support (email/telephone),

Endpoint security and monitoring and unlimited backup for your Microsoft 365 Services.

* For up to 300 Users - Please contact us if your requirments are higher so we can tailor a solution for your needs

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Silver

Gold

Bronze

Bronze
Licensing: 1-300 Users	Microsoft 365 Business Premium
Support
Help Desk	8am - 6pm Help Desk. 30 min initial response SLA
Support contact	Email only
User and Group Management	Creation/Deletion of users, mailboxes, distribution groups, public
Reporting	ITSM portal dashboard, monthly email reports/review
Security
Microsoft Secure Score	Annual Reporting
Microsoft Compliance Score	Annual Reporting
Tenant Security Baseline	MFA, Self Service Password Reset, Conditional Access
Remediation	Hourly rate
Teams/SharePoint Configuration	Configure External Accessibility and Sharing rules
Device Management
Mobility and Intune Baselines	Create Basic Policies for Windows/Mac iOS/Android
Endpoint Security	Baseline Policy Setup
Backup
M365 Backups	User and Shared Mailbox / Teams / OneDrive / Sharepoint Backups
Add-ons
Exchange Online P2
Teams Calling Plans
Teams Room Systems

Silver
Licensing: 1-300 Users	Microsoft 365 Business Premium
Support
Help Desk	8am - 6pm Help Desk. 30 min initial response SLA
Support contact	Email and Telephone Support
User and Group Management	Creation/Deletion of users, mailboxes, distribution groups, public
Reporting	ITSM portal dashboard, monthly email reports/review
Security
Microsoft Secure Score	Bi-Annual Reporting
Microsoft Compliance Score	Bi-Annual Reporting
Tenant Security Baseline	MFA, Self Service Password Reset, Conditional Access
Remediation	2 Hours Annual Included
Teams/SharePoint Configuration	Configure External Accessibility and Sharing rules
Device Management
Mobility and Intune Baselines	Create Policies for MEM and MAM, Setup Microsoft App deployment
Endpoint Security	Baseline Policy Setup
Backup
M365 Backups	User and Shared Mailbox / Teams / OneDrive / Sharepoint Backups
Add-ons
Exchange Online P2
Teams Calling Plans
Teams Room Systems

Gold
Licensing: 1-300 Users	Microsoft 365 Business Premium
Support
Help Desk	8am - 6pm Help Desk. 30 min initial response SLA
Support contact	Email and Telephone Support
User and Group Management	Creation/Deletion of users, mailboxes, distribution groups, public
Reporting	ITSM portal dashboard, monthly email reports/review
Security
Microsoft Secure Score	Quarterly Reporting
Microsoft Compliance Score	Quarterly Reporting
Tenant Security Baseline	MFA, Self Service Password Reset, Conditional Access
Remediation	4 Hours Annual Included
Teams/SharePoint Configuration	Configure External Accessibility and Sharing rules
Enhanced Office365 Protection	Defender for Office 365 (P2)
Device Management
Mobility and Intune Baselines	Create Policies for MEM and MAM, Setup Microsoft App deployment
Endpoint Security	Baseline Policy Setup
Backup
M365 Backups	User and Shared Mailbox / Teams / OneDrive / Sharepoint Backups
Add-ons
Exchange Online P2
Teams Calling Plans
Teams Room Systems