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Rated ‘Excellent’ by our customers! Based on 0 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 0 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Upgrade with Chillblast
this CYBER MONDAY

Buy any PC and we'll upgrade one lucky winner.
You design it , we'll build it.

Win your Dream PC system upgrade

Buy a PC this November and you’ll be in with a chance to upgrade your new PC to your ultimate model.
You’ll work with our build team on the spec and design and our expert team will then build to your specifications – up to the build value of £6k.

Customer service excellence

Chillblast prides itself on our customer service and product expertise. When you win one of these prizes it’ll be one of our dedicated UK team who’ll be in touch to talk you through next steps and upgrade your Chillblast experience.

How do I qualify the dream system prize?

Win your dream PC promotion applies to orders placed on Chillblast.com between the 14th and 30th of November 2022. The lucky winner will be drawn at random from eligible orders and contacted on the 1st December by our customer services team and announced on Chillblast social channels on the 2nd December. Further to this the customer support team will then work on next steps with the winner to start the process of creating the winner’s dream PC.

When will the dream system prize draw be made?

At 4pm on Wednesday 30th November. The winner will be contacted by Chillblast Customer Serices.

What happens if I’ve already had my PC system delivered?

Not a problem.  Our customer service and build team will contact you to talk through the options and what we can do to build your dream PC. When we’ve agreed that we’ll arrange a pick up of your new purchase and then take it to our build team to re-engineer the system?

How are you calculating the value of the £6k dream system?

We will review the cost of your November purchase (eg. £2k) and you will be able to upgrade up to the £6k total, so in this case £4k of upgrades.

What can I upgrade to for my dream system?

Anything you want, whether you’re after a super quiet PC to a Watercooled system, we’ll work with you on creating something special.

Exclusive Cyber Monday Codes

Only available on Desktop PCs and Laptops (excluding WAPs and Black Friday "Vanta" PCs)
£150 OFF
when you spend over £3000
Use Code: BF22150
£100 OFF
when you spend over £2000
Use Code: BF22100
£75 OFF
when you spend over £1500
Use Code: BF2275
£50 OFF
when you spend from £500 to £1500
Use Code: BF2250