:: Why Buy from Chillblast?

Why Buy from Chillblast?

Why buy your system from Chillblast?

Choosing where to buy your PC could be one of the most important decisions you make this year. We believe that Chillblast can offer you a level of quality and service unparalleled by any other system builder, whether you choose one of our pre-specified solutions or prefer to go for a completely customised build.

Don't just take our word for it!

Chillblast has been awarded first place in the PC Pro Reliability and Service Awards (now called the Excellence Awards) a record six times. Beating off stiff competition from the likes of Apple, Scan, Dell and PC Specialist, Chillblast won the  2015 award with a customer satisfaction rating of 97%. Chillblast has also been awarded first place in the PC Advisor Desktop retailer of the year competition for four years in a row.


PC Pro 2015



The Chillblast Difference

Many retailers outsource their PC building to other firms rather than build and test them in-house. This can lead to a number of complications including limited stability testing, inadequate attention to detail and careless construction. When you buy a system from Chillblast your computer will be assembled in-house in our purpose built facility, built by one of our own highly qualified system engineers, all of whom have years of experience at building everything from office boxes to the highest quality air-cooled, Vapochill or water-cooled customised workstations and gaming systems.


Testing bays

Our testing bays, where your PC will be put through its paces during burn-in testing...

Chillblast engineers at work

Our skilled system engineers assembling new PCs...

Cable management

One of our engineers puts the final touches on the cabling of a new PC.


Award winning customer service

From the moment you enquire about a Chillblast PC to the time when it is delivered, we offer a personal, one on one service. You will never have to speak to an unskilled telephone agent at Chillblast because we only employ experts. You will also rarely have to wait to get through on our telephones, though in busy times we are happy to call you back if you send us an email.


Consistently the fastest

Did you know Chillblast is the UK's most highly awarded system builder? The industry's most trusted magazines regularly tested Chillblast Fusion machines against similarly specified competition and we consistently come out on top. This is because we painstakingly select only those components that will maximise performance. Chillblast has special partnerships with top manufacturers and software vendors like Intel, AMD, Asus, Corsair and Microsoft. This gives us special access to customised optimisations and extra time to learn how to unlock the best performance from the latest cutting edge hardware.


Your PC, your way!

Whether you want to tweak one of our existing specifications to better meet your requirements or go for a completely bespoke build, we are happy to accommodate. Many of our customers enjoy choosing their own sound, graphics and add-in cards from our wide selection, and if there is something you want that doesn’t appear on our website, we can normally order it in for you within 24 hours. Just email us on [email protected] and one of our highly trained sales experts will reply to you with a quote for your perfect PC!



Unsurpassed soak testing

There is nothing more frustrating than ordering a PC only for it to not work properly, or require troubleshooting within the first few days. We take every possible measure to minimise the chances of such an occurrence. Before we certify a system as ready to ship, we run extremely stressful tests for over 24 hours. Only if every test passes do we allow it to be shipped. Hard drives, video cards, memory, CPU and motherboard functionality is all exhaustively tested.



The highest industry accreditation

Chillblast is an Intel Platinum Member and a Microsoft Silver OEM Partner putting us at the forefront of UK computer manufacturers. Whether you are buying as a business or an individual you can purchase in confidence that Chillblast is fully accredited by the largest corporations in our industry. 

MS intel


An exceptional 5 year warranty as standard

Our standard warranty features a 2 year collect-and-return package with lifetime local rate telephone support and unlimited repairs during that period. It also includes both the collection and return of your system to you. In addition to this we also offer labour-only support for an additional 3 years after the expiry of your collection and return package. We believe it to be the best warranty currently available and it comes as standard with all Chillblast PCs. For those looking for extra peace of mind, we also offer a 3 year Gold Collect and Return Warranty for £99 excluding VAT. Out of warranty, we are proud to provide customers an exclusive upgrade or repair service with subsidised collection/delivery/labour charges and discounted part costs. 

Carbon neutral shipping as standard

Where possible Chillblast now uses DPD as our courier - the UK's only courier company to offset their carbon emissions as part of the Carbon Neutral scheme.DPD was also awarded the title of best courier by Which? members in 2013.