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Rated ‘Excellent’ by our customers! Based on 3999 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record six times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2015), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 3999 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Vist Chillblast at the Defence and Security Equipment International (DSEI) Show 2019

09/09/2019

Chillblast is showing off its Bespoke Defence Solutions and workstations at this year’s DSEI (Defence & Security Equipment International) conference at the Excel Exhibition Centre, London. We have teamed up with long standing partners Close Air Solutions, Intel and Bohemia Interactive Simulations – you’ll find us on Stand: S9-120, right near Lockheed Martin where you will find our latest Intel Core-i9 powered defence workstations running Hyper Real Immersion.

If you’d like to talk to us about our bespoke military grade server racks, workstations, Virtual Reality hardware or hardware consultation services, please book an appointment to speak to our Business Development Managers Nigel Burton and Lindsey De Souza who are on site for the duration of the event - you can reach them on defence@chillblast.com or on 01202057530.

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Our MD Ben Miles will also be attending the event on Thursday the 12th of September and would welcome any meeting invitations.

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Chillblast is an accomplished supplier to military and defence customers, with extensive logistics and clearance experience. We design our Intel powered solutions to fit the needs of the customer rather than fit the customer to our solutions, which is why our hardware consistently outperforms and out competes the competition in this sector. Chillblast is an Intel Platinum partner, putting us at the forefront of UK computer manufacturers.