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Rated ‘Excellent’ by our customers! Based on 4084 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 4084 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Triple Anniversary

18/03/2019

Here at Chillblast we are celebrating no less than three birthdays! It was at this time 14 years ago when we first set out on our mission to produce the best PCs in the land. Judging by the fact that we’ve won more awards than any other UK PC manufacturer since then - it’s mission accomplished. But ours is not the only birthday to celebrate.

It’s been exactly thirty years since Tim Berners-Lee proposed his information management system that became known as the Internet. Thanks Tim, you deserve that knighthood, but you didn’t actually invent the world wide web. That honour goes to Vint Cerf, and so we are also celebrating the 45th anniversary of his theory which makes it possible for Chillblast to exist, as well as for you to read these words. In 1974 he set out what he called Transmission Control Protocol, commonly known as TCP, as the key to delivering all the data-streams of bytes that make every one of today’s billions of file transfers possible.

It happened when a data file was sent from a moving truck, just south of the city of San Francisco. The data was routed to Boston, then over to Norway, through to the UK, and all the way back across the Atlantic to its final destination, the University of Southern California. What marks the event in history is the fact that the transmission was achieved via three completely separate networks, so “inter-networking” became a reality and the internet was no longer a theory but a fact. Happy birthday indeed!