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Rated ‘Excellent’ by our customers! Based on 4084 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 4084 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

The People's Vote

24/03/2019

My name is Mel Croucher, and according to the history books I founded the UK videogames industry 40 years ago. Even though I’ve won a load of computer awards, I will still byte the hand that feeds me when I think it’s necessary.

In all the years I’ve been using personal computers I have discovered that some computer awards are a bit suspect. PC awards are no different from awards like the Oscars, when once a year a small bunch of elitists view a small number of pre-selected entries and proclaim which is “the best”, thereby affecting the fate of the entire industry. These are not genuine awards, they are mere opinions, and these opinions are swayed by lobbyists and their money. A bit like both sides of a certain referendum.

The only computer awards that can possibly be valid are those voted for by real users of real products and real performance. So, as a professional cynic who has been writing computer reviews for PC magazines longer than most users have been alive, I can honestly declare that there is always one exception to every rule. And the name of that exception is this independent British PC manufacturer based in Poole on the South coast of England: Chillblast.

When one PC manufacturer wins the PC of the Year Award, year after year, and when I examine the genuine votes from readers of the magazines that I actually write for, then I am happy to declare that the two dozen “PC of the year” awards won by Chillblast are the real deal. They are not fake news churned out by paid hacks writing sycophantic puff pieces. They are the people’s vote. And in my humble opinion, when it comes to choosing the best PC on the market, you should always listen to the voice of the people.