As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.
But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.
The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.
When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.
Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.
Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.
But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.
We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.
Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.
The full terms and conditions of our warranty can be found here.
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Game with confidence. AMD Ryzen™ 5000 Series desktop processors deliver unrivaled performance with bleeding-edge technologies, including Precision Boost 2 and Precision Boost Overdrive.2 Want more? Get maximum graphics and storage bandwidth with PCIe® 4.0. Cool under pressure, these processsors continue the AMD Ryzen™ tradition of exceptional 7nm architecture performance-per-watt.
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Artistic product rendering. Testing by AMD performance labs as of 9/2/2020 based on the average FPS of 40 PC games at 1920x1080 with the High image quality preset. R5K-002
1. Max boost is the maximum frequency achievable by a single core on the processor running a bursty single-threaded workload. Max boost will vary based on several factors, including, but not limited to: thermal paste; system cooling; motherboard design and BIOS; the latest AMD chipset driver; and the latest OS updates. Visit amd.com for more details.
2. Precision Boost Overdrive requires a compatible AMD Ryzen Threadripper, 3rd Gen AMD Ryzen processor, or AMD Ryzen 5000 Series processor and a motherboard compatible with one or more of these processors. AMD 2nd Ryzen processors including the Ryzen 3200G processor are not compatible with Precision Boost Overdrive. Because Precision Boost Overdrive enables operation of the processor outside of specifications and in excess of factory settings, use of the feature invalidates the AMD product warranty and may also void warranties offered by the system manufacturer or retailer. GD-135.
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© 2020 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, Ryzen, and combinations thereof, are trademarks of Advanced Micro Devices, Inc.