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Rated ‘Excellent’ by our customers! Based on 3935 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record six times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2015), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 3935 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Press Any Key

19/04/2019

Over the years many Chillblast customers have been ably assisted by our Live Help desk, which is just a click away there at the top of every one of our webpages. Very occasionally there’s a query that makes us splutter coffee all over the keyboard. For example, the confused buyer who couldn’t work out how to open the packaging on their brand new machine, so we created a video to demonstrate and put it on our YouTube channel. Or the customer who was installing some third-party software but couldn’t find the ‘ANY’ key. And then there was the buyer who had no trouble finding the product code, but wanted us to remind them what their password was. Which reminds us of one of our favourite password jokes. Here goes …

Please select your password
chill

Sorry, your password must be more than 8 characters
chillblast

Sorry, your password must contain at least 1 numerical character
chillblast fusion gtx 1080

Sorry, your password cannot have blank spaces
chillblastfusiongtx1080

Sorry, your password must contain at least one upper case character
ChillblastFusionGTX1080

Sorry, your password must contain at least one symbol character
IL*veMyChillblastFusionGTX1080,ButYouWon’tLetMeUseIt

Sorry, your password cannot contain punctuation
IL*veMyChillblastFusionGTX1080ButYouWontLetMeUseItBecauseYouKeepRejectingMy*******Password

Sorry, that password is already in use