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Rated ‘Excellent’ by our customers! Based on 4385 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 4385 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

How and Where to Download Escape from Tarkov


Escape from Tarkov has rapidly become a solid favourite for many, with its hyper-realistic gameplay offering a new and engaging experience for fans of the loot and shoot battle royale genre. However, there is still some confusion for new players as to where the game can be purchased, and how to install it. This article will hopefully ease that confusion, and instead, point you in the right direction.

Due to the game still being in its beta stage, it isn’t available for purchase on well-known platforms such as Steam, but rather exclusively through the game’s official website. In addition to this, Escape from Tarkov technically can’t be purchased outright because it is not yet a complete and officially released game. Instead, the game can be bought within the idea of a ‘pre-order’ as you are pre-ordering a finished game before it has been released, and until then will only have access to the game in its beta form (where a smooth, bug-free gameplay is not a 100% certainty, and major changes to how the game functions can happen at any time). Having said this, for a game of this size and complexity, it does run at a very decent level and will provide an enjoyable experience so you can be sure that it won’t simply be money wasted.

Once on the official Escape from Tarkov website, you can click the large pre-order image which will take you to the pre-order page, and it is here where you can choose between four different versions of the game, each one increasing in value and content – the Standard Edition, the Left Behind Edition, the Prepare for Escape Edition and the Edge of Darkness Limited Edition – with prices starting at £34.99 and increasing all the way up to £109.99. Each version offers an increased inventory size, vitally allowing you to carry more weapons and resources, and also gives you a larger array of starting items making those first few raids less daunting.

Step-by-step Guide

To make the whole process as easy as possible, we have put together this step-by-step guide on how to purchase and download Escape from Tarkov:

Step 1: Head to the Escape from Tarkov official website and click on the pre-order button shown in the image below. 

Screenshot of the Escape From Tarkov website home page

Step 2: This will take you to product page where the four different versions of the game are available for you to choose and purchase. 

Step 3: After deciding which version you would like, follow the on-screen instructions and complete the purchase and account registration.

Screenshot of the games listing page on the Escape from Tarkov website

Step 4: Once the purchase has been successful, head back to the homepage and login using your new account credentials.

Step 5: Within your profile, you should now see the version of the game you purchased and a button telling you to install the Battlestate Games Launcher. Click this and begin the installation. (If your profile is empty, simply refresh the page by pressing ‘ctrl + F5’ and your purchase should appear).

Step 6: Once the launcher has downloaded, open it up and you should be directed to begin the installation of the game itself. Click the install button and follow the instructions during the installation process until the game is fully downloaded. One thing we will recommended at this stage, is to install the game onto your SSD drive. This is because an SSD has faster read and write speeds than an HDD and so will make the game run a lot quicker, as loading times will be reduced. If you don’t currently have an SSD in your system, we would definitely recommend making the upgrade as it will noticeably improve your PC experience. Here is a blog which explains why SSDs are so great and why every PC needs one.

Step 7: After following these instructions, your game should now be fully installed, and you are ready to load up the Battlestate launcher and dive in to your first raid in Escape from Tarkov!


If, however, when you start playing the game you notice that it isn’t running as smoothly as you had hoped, there are a few tweaks and changes you can make that should improve its performance noticeably. To help you with this, we have put together a comprehensive guide that highlights a multitude of these possible alterations, that when followed, will improve your gameplay experience for the better.