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Rated ‘Excellent’ by our customers! Based on 3998 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record six times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2015), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 3998 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Hire VR Headsets from Chillblast

Chillblast has now added virtual reality headsets to its significant fleet of IT lease equipment. You can now short-term-lease your choice of Oculus Rift, HTC Vive or Windows Mixed Reality headsets from us from as little as £35 per unit, per day. Minimum lease periods of three days apply for VR headsets. These are the perfect accompaniment to our extremely powerful fleet of gaming systems that have the latest 9th generation Core i7 processors and NVIDIA GeForce RTX 2080 series graphics cards. Combine the power of a Chillblast gaming system and a virtual reality headset to unlock totally new worlds and ground breaking experiences for your event, product launch or longer term project.

Which headset is right for me?

Each VR headset has content available for it that is written specifically for each platform, so please research the experiences you want to showcase and find out what HMD (Head Mounted Display) supports the game or environment you want to show off. Oculus Rift experiences for example, cannot be used to display content that has been designed to run on the HTC Vive, and Microsoft Windows Mixed Reality Headset content cannot be used to show off content that has been created for the Rift.

What about if my content supports multiple headsets?

If you are in the enviable position that your content has separate versions for each of the platforms, or you are developing content from scratch then you should play to the strengths and weaknesses of each of the products. There is no “best” headset on the market today, only the best one for each application example. To try and aid your choice we have created a Pros and Cons table below.

The Pros and Cons of the Oculus Rift

Pros

Cons

Expansive App Store

Limited Room Scale experiences

Huge back catalogue of experiences

No “flip up” headset

Built in headphones

Limited support in Steam VR library

Lightweight HMD

 

Ideal for seated experiences

 

Very quick and easy setup process

 

Good value for money

 

 

The Pros and Cons of the HTC Vive

Pros

Cons

Industry leading Room Scale experiences

Bulky headset

Huge support on Steam VR Library

Heavy

Hugely flexible

No built in headphones

Optics a match of Oculus Rift

Extensive setup required

Equally effective for seated experiences

Tripods required if not wall mounting sensors

 

Expensive

 

The Pros and Cons of the WMR (Windows Mixed Reality) Headset

Pros

Cons

Incredibly easy setup

Controllers fussy with Bluetooth implementation

Innovative in-to-out sensors

Limited software library

Light and portable

Limited exposure to game developers

Flip up headset allows you to interact

Unintuitive app store

“Picture in picture” allows you to see the outside world whilst in the VR environment

Limited support in Steam VR store

Excellent controllers

Limited availability

Good value for money

 

Excellent virtual screen implementation

 

Optics a match for HTC and Oculus

 

Excellent SDK and development tools