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This form allows you to create a profile which is necessary to place orders. Do not forget that this information is essential to use our services correctly. All information you provide to us will be kept confidential. We will never sell, exchange or market it in any way.
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UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

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5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

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Pay for your PC, However it suits you

Get your Dream PC and Pay Monthly with Chillblast. All our credit plans are provided by Novuna Personal Finance.  

Finance Options

As Chillblast is a licensed credit broker the following Finance options are available:

- Pay over 3 years - for orders of £1000 or more

- Pay in 12 months from now - for orders of £500 or more

- Pay in 10 equal monthly instalments - for orders of £500 or more

Once you have added your order to your shopping basket, each of these options will appear at the Checkout page within the Payment method section. By selecting any of these options, your application for obtaining finance will be processed; this takes just a few minutes to complete and is simple and secure.

When your finance application is approved, you will receive an e-mail advising you of how to download the finance agreement, which you will need to read carefully by checking that all the details are correct. Providing you are satisfied that everything is correct you can either e-sign the agreement or print and sign the finance agreement twice and post it to the address shown on the finance agreement. Following receipt of your finance agreement and a few additional checks, your order will be processed for dispatch.

The credit advertised is provided by Novuna Personal Finance with whom we have a commercial relationship. Chillblast is authorised and regulated by the Financial Conduct Authority. 

Each Finance option outlined above is explained in detail below; credit is subject to status and written quotations are available on request.

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PAY IN 10 MONTHS

For orders of £500 or more via Novuna Personal Finance.
This is a traditional interest bearing finance arrangement which continues until completion of the 10 month term. After initially paying a 10% deposit, 10 equal repayments on a monthly basis inclusive of the interest rate per the agreement will start 1 month after the order date as illustrated, though actual payments may vary by a few pence each month.

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BUY NOW, PAY LATER - 12 MONTHS

This is a Buy Now Pay Later finance agreement for orders of £500 or more via Novuna Personal Finance.
After initially paying a 10% deposit, you will not be required to make any further payments for 12 months. Please note that this 12 month period begins on the date the finance agreement is proposed, not when it is signed or the goods are delivered.

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PAY OVER 3 YEARS

For orders of £1000 or more via Novuna Personal Finance.
This is a traditional 3 year finance arrangement which continues until completion of the 3 year term. After initially paying a 10% deposit, repayments on a monthly basis inclusive of the interest rate per the agreement will start 1 month after the order date as illustrated below, though actual payments may vary by a few pence each month.

£

Pay Over 3 Years

Buy Now, Pay Later
(12 Months)

Pay in 10 Instalments

10% Deposit:
£150.00
£150.00
£150.00
Loan Amount:
£1350.00
£1350.00
£1350.00
Remaining Balance
After 12 Months:
Monthly Payments:
£44.97 (x36)
£57.87 (x36)
£150.02 (x10)
Representative APR:
12.9%
19.9%
29.9%
Term of loan agreement:
36 Months
36 Months
10 Months
Total payable (incl. deposit):
£1768.95
£2233.38
£1650.16
Total charge for credit:
£268.95
£733.38
£150.16

If you would like any further information about these finance options, or how to place an order using finance, please email sales@chillblast.com and one of Chillblast's sales team will contact you.

FREQUENTLY ASKED QUESTIONS

Once my application is approved, what happens next?

Within minutes of your application being approved, you will be presented with the option to sign your credit agreement. If you are offered the ability e-sign your credit agreement and choose to do so, a PDF of your credit agreement will be displayed on screen. You should read the credit agreement carefully before clicking all the relevant sections agreeing to its terms. Once you have agreed to the terms of the credit agreement Chillblast will be notified and you need do nothing more. If you are presented with the ability to print and return your credit agreement you should print the PDF agreement, read it carefully and then sign the document following the instructions on the covering letter. This signed document should then be posted to the address shown on the covering letter of the credit agreement. Note that products will not be allocated to your order until your completed and signed agreement is returned and received by Hitachi Capital. Shipment of your goods will follow soon after your agreement has been returned to our finance company.

Will you credit score me and if so, what does this mean?

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.

If you decline my application, what is the reason?

In addition to credit scoring, we also take into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though we are unable to provide you with a main reason for decline of your application, it is usually based on one, or a combination of the following:

- Your credit score (note that every finance company will score you differently).
- Adverse credit reference agency information.
- You are considered to be overcommitted.
- You are under the age of 18.
- Your existing account performance with other lenders.

If you decline my application, what happens to my deposit?

In the event that our finance provider declines your finance application, your deposit is returned to you as quickly as possible. Some banks may take up to 5 working days to process the return.

Can i pay more than 10% deposit?

Absolutely. This arangement can only be made through our sales team, please give us a call or an email to arrange your purchase.

What type of information do credit reference agencies hold about me?

Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

How do I obtain a copy of this information?

You should send a cheque for £2.00 made payable to the relevant company, together with details of all addresses at which you have lived over the last 6 years:

Consumer Help Desk Experian Limited PO Box 8000 Nottingham NG1 5GX
Equifax Ltd., Credit File Advice Centre. PO Box 1140. Bradford, BD1 5US
TransUnion International UK Limited, Consumer Services, PO Box 491, LEEDS, LS3 1WZ

The above listed agencies will provide details of information relating via these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.

If my application is not successful, can I re-apply?

Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we'll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications.

Who is eligible to apply for online finance?

To apply for finance, you must be over the age of 18, work a minumum of 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren't excluded from applying under their own names; however we will require the employment details of your spouse in order to process your application. Specific examples of non eligibility are listed below;

- Unemployed without a spouse/partner in full time employment

- Temporary positions/agency workers

- Unregistered child-minders

- Foster carers without a spouse in full time employment

- Full Time Students (other than trainee nurses or doctors)

- Supply teacher without permanent contract to specific school

- Purchases of goods and/or services for business use

Can I request delivery to an address other than my home?

In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant. Saturday deliveries can be arranged if this is more convenient for you.

Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348. The register can be accessed through https://www.fca.org.uk