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UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 0 reviews

5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Does high speed DDR4 make any difference?

We are often asked by customers if there is any benefit to high speed memory. Feedback from online sources shows mixed reports and our own experiences when testing average frame rates in various games certainly backs up those claiming a minimal improvement. When asking the DRAM experts at Corsair for their feedback they told us to change the way we test; specifically to record gameplay fps over time using FRAPS and take a reading of the minimum frame rate spikes instead. After all, it doesn’t matter if your average frame rate is 60fps or 600fps, it’s only the dips you’ll actually feel and that make a real world difference. This holds especially true if you are using V-Sync to synchronise your frame rate with your monitor’s refresh rate and a dip results in a judder!

The Test

We took two speeds of memory for our test, 16GB of “standard” Corsair Value Select 2133MHz DDR4 and some super whizz-bang Corsair 3000MHz Vengeance LPX DDR4 and installed them in the same Intel Core i7 6700K-powered gaming rig. We equipped this with a GTX 1080 8GB GPU and overclocked the CPU to a robust 4.7GHz to minimise any other factors that might introduce bottlenecks.

To make sure our gaming conditions were representative of how people actually play games we ran four popular titles at maximum detail on our 27” 1440P test monitor. The four games are ARMA 3, Civilisation: Beyond Earth, Fallout 4 and The Witcher 3.

The Results

As you can see, in every single case there’s a measurable improvement in the minimum recorded FPS in each of these games. Whilst the average frame rate was within half a % with either memory speed installed (well within the margin for error of the benchmarks), the improvement in minimum frame rate was as much as 23%. Subjectively, the difference was more difficult to ascertain but with v-sync locked at 60Hz we noticed fewer fps interruptions on the run with the faster RAM installed. With a 144Hz gaming monitor, we'd imagine there to be even more of a noticable variance.

Conclusion

Whilst by no means an exhaustive test (we are not Anandtech, nor do we try to be!), there’s some really compelling evidence in this short test for investing in high speed memory for your gaming PC, even if the gains are not immediately obvious in your normal 3DMark or "timedemo" based benchmarks.