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Rated ‘Excellent’ by our customers! Based on 4061 reviews
UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 4061 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Computer Shopper Recommends the Ryzen 7 RTX 2070 Custom

13/05/2019

“An accomplished games machine and potent, extensively connected multitasker, this PC gets almost everything right.”James Archer, Computer Shopper – Issue 377

We recently gave Computer Shopper a review sample of our latest prebuilt gaming PC – the Fusion Ryzen 7 RTX 2070 Custom Gaming PC – to get hands on, run some benchmarks and let us know what they really think.

They really put the machine through its paces. They gave it a thorough rundown in the demanding Metro: Last Light Redux and showed our machine to deliver a “silky 90fps at 1,920x1,080” with the settings maxed out and a smooth 50fps at 4k resolutions with SSAA disabled. Our prebuild performed equally well in other benchmarks, smashing 100fps at 4k in Dirt Showdown at Ultra Quality with 4x MSAA.

The system also scores a perfect 11 on the SteamVR performance test and “with higher-end RTX cards, there’s another gift to VR headset owners with the USB Type-C VirtualLink port on the back”.

They weren’t just impressed with the performance. Chillblast’s famed build quality and cable-management shines once again, impressing Computer Shopper with aesthetics as much as performance when looking through its full-size tempered glass window.

We won’t spoil the whole review here, but we’re pleased to say that Computer Shopper has awarded us their highest commendation with five stars and Computer Shopper Recommended product status.

You can read the full review in Issue 377 (June 2019) of Computer Shopper or via our link here and take a look at the full Fusion Ryzen 7 RTX 2070 Custom specification and information here.