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UK’s Most Awarded PC Manufacturer

As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record ten times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.

But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2018), Chillblast took first place with an astounding 97% customer satisfaction rating.

The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.

When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.

Rated ‘Excellent’ by our customers! Based on 0 reviews
5 Year Warranty (Terms & Conditions Apply)

Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.

Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.

But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.

We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on for desktop PCs specifically.

Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.

The full terms and conditions of our warranty can be found here.

Chillblast has invested in a highly sophisticated print and cut design studio that allows us to create incredible, exclusive PCs that are uniquely yours. We are calling this service Chillblast Me.

With Chillblast Me, we can personalise your PC with any design you could ever desire, giving you a truly unique product that can blend into your surroundings or form the centrepiece of your man cave!

You might be running an esports team and want all the PCs to be on brand, or you might be running a small or medium business that has customer-facing computers and want them to look just right. We hope that mostly though, we’ll be making gorgeous, one-off PCs for enthusiasts that will look completely unique. Think NikeiD, but for computers instead of trainers!

The first step is to choose your case. Cases with simple lines work best, as it allows the strength of the design to shine through and stand out. For this reason we recommend NZXT or Fractal Design cases as the ideal starting point. Best of all, these are amongst the most feature rich and sophisticated cases on the market, with a perfect selection of chassis sizes to suit any requirement.

The second step is to send us your design. If you have a full case design already, that’s great. You can upload the files to our company dropbox account here.

If you just have a logo or a theme instead, then our team of talented graphic designers can help you turn your dreams into a reality. Give our sales team a call on 01202 068 333 or reach out to us on the livechat feature and we can go over your options. 

Please use your order number and the panel position as your file name, for example  if your order number is 12345, please name your files 12345-front.jpg, 12345-left.jpg, 12345-right-right.jpg and 12345-top.jpg. When uploading your files please ensure they are at the required 300dpi if uploading a jpg or non-scalable format, or in a vector based format such as an Adobe Illustrator file or EPS. 

The NZXT and Fractal cases have four panels that can be customised – the two sides, the front and the top. The base cases can be specified in either black or white. Custom panels start at just £39.99 inc VAT each, and you can have as many panels as you want customised. 

If you want, for example, a custom front and side, that would be £39.99 + £49.99 = £89.98 on top of your case of choice. We can supply you with photoshop templates for your chosen case if you are a photoshop wizard, or you can engage one of our talented design team to design your PC for you using your own graphical assets, images or even just an idea! The tempered glass versions of the case can still be covered – either with a frosted vinyl so you can see through them, or with an opaque vinyl that will completely conceal the insides. 

Just want a case to update your existing PC?

No problem, we can do that too. Give us a call or email us to discuss your options!