Who we are
Chillblast is a UK computer manufacturer based in the South of England. Starting out as a specialist importer of niche overclocking products, we have evolved into one of the most highly respected and decorated desktop PC builders in the world. We are exceptionally proud of not only our awards but the service that we provide daily to customers. Whether you are on the hunt for a new home office desktop or a super-powered gaming rig, our specialised team are here to help.
Why Chillblast is different
Many retailers outsource their PC building to other firms rather than build and test them in-house. This can lead to a number of complications including limited stability testing, inadequate attention to detail and careless construction. When you buy a system from Chillblast your computer will be built by one of our own highly qualified system engineers, all of whom have years of experience at the highest levels of PC construction.
It will be given peerless testing and have to pass our stringent quality control testing, and it will be optimised and set up by one of our highly trained software team. Chillblast has repeatedly been commended for its exceptional warranty terms and high levels of customer support. Chillblast is considered the premier PC specialist in the UK. These are available to all customers regardless of the type of PC system ordered.
There is nothing more frustrating than ordering a PC only for it to not work properly, or require troubleshooting within the first few days. We take every possible measure to minimise the chances of such an occurrence. Before we certify a system as ready to ship, we run extremely stressful tests for over 24 hours. Only if every test passes do we allow it to be shipped. Hard drives, video cards, memory, CPU and motherboard functionality is all exhaustively tested.
Chillblast is an ISO 9001:2008 certified computer manufacturer. The International Organization for Standardization (ISO) established ISO 9001:2008 as a family of standards that ensures a high grade of quality assurance, protocol and procedure is adhered to in our management system. ISO 9000 certification is voluntarily pursued by companies, such as Chillblast, desiring to continually improve their quality.
ISO International Standards ensure that products and services are safe, reliable and of good quality. Using ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. Many of the world's largest procurers of technology will only trade with ISO 9001 certified firms. With our accreditation you can be sure Chillblast is a world class manufacturer adhering to the highest voluntary business standards.
Chillblast is an Intel Platinum Member and a Microsoft Silver OEM Partner putting us at the forefront of UK computer manufacturers. Whether you are buying as a business or an individual you can purchase in confidence that Chillblast is fully accredited by the largest corporations in our industry.
Our standard warranty features a 2 year collect-and-return package with lifetime local rate telephone support and unlimited repairs during that period. It also includes both the collection and return of your system to you. In addition to this we also offer labour-only support for an additional 3 years after the expiry of your collection and return package. We believe it to be the best warranty currently available and it comes as standard with all Chillblast PCs. For those looking for extra peace of mind, we also offer a 3 year Gold Collect and Return Warranty for £99 excluding VAT. Out of warranty, we are proud to provide customers an exclusive upgrade or repair service with subsidised collection/delivery/labour charges and discounted part costs.
The UK's most awarded system builder
We are proud to say that Chillblast had won every major award currently available in the UK computer press, including hundreds of individual product recommendations in the most respected IT resources. PC Pro, PC Gamer and PC Advisor are just three examples of magazines who have consistently awarded Chillblast their respective top accolades, and, for the sixth year in a row in 2015, we were crowned PC Pro’s Desktop Retailer of the Year.
Chillblast’s reputation as a leading manufacturer of gaming desktops goes well beyond our many accolades and awards. We also have an exceptional 9.5 out of 10 rating on Trustpilot.
Trustpilot is an online review community that helps to build trust between consumers and businesses. This is the largest and fastest-growing review platform of its kind in Europe, and it gives consumers the chance to share their online shopping experiences in full transparency. In other words, the reviews you read on Trustpilot are real and unabridged. The fact that we’ve maintained such a consistently high score on Trustpilot underscores the fact that Chillblast provides some of the best gaming computers in the UK. And it drives home our commitment to unwavering customer satisfaction.
Just have a look at some of the sentiments our customers have shared on Trustpilot:
• ‘Chillblast go the extra mile - and further!’
• ‘Trustworthy and Dependable’
• ‘Absolutely Brilliant - superb help and assistance every step of the way’
Whether you’re looking for the best gaming desktop on the market, a student computer or a high-spec business system, you’ll find everything you need at Chillblast. Not only that - you’ll also enjoy one of the best customer experiences currently available in the UK.
The Chillblast community
Chillblast is lucky enough to work with a number of high profile gaming communities. Providing super star gamers The Yogscast with their PCs as well as collaborating with the Hive Minecraft community and gaming clothing firm GameTee, we are proud to support such creative and talented teams of people. Attending events such as Multiplay’s Insomnia and The Gadget Show we have worked with game developers Born Ready, Codemasters, Splash Damage, Hello Games and Rebellion and we are always excited to show off what our systems are capable of. Our ever-growing Facebook and Twitter communities are constantly busy and we are always happy to talk about the latest games and tech as well as our recommendations on systems.
We really hope we can help you with your new PC system!