As one of the top manufacturers of UK gaming computers, Chillblast is no stranger to winning awards. In fact, we’ve taken first place in the PC Pro Excellence Awards (previously known as the ‘Reliability and Service Awards’) a record six times. We’ve also been named ‘Desktop Retailer of the Year’ by PC Advisor for four consecutive years.
But doesn’t mean competition wasn’t intense. Chillblast was up against some of the biggest names in the industry, including Apple, Dell, PC Specialist and Scan. In the most recent round of awards (2015), Chillblast took first place with an astounding 97% customer satisfaction rating.
The secret to our consistently high rankings and stellar customer-satisfaction ratings is simple. You see, from the time that you enquire about a Chillblast gaming computer to the moment it’s delivered, you’ll be dealing with representatives who really understand your needs. That’s because Chillblast only employs PC experts – even for customer service positions.
When you call in, you’ll rarely have to wait before speaking to a representative. And we also check our email regularly in order to offer prompt call-backs. The result is a seamless service model in which you’re kept in the loop and confident that the representative you’re dealing with understands your technical needs and expectations.
Chillblast may be the UK’s most highly awarded PC system builder, but we haven’t let that go to our heads. In fact, you’ll find that our prices are highly competitive compared to those of gaming desktop computers offered by other leadings manufacturers.
There are several factors that allow us to offer such competitive prices. First of all, Chillblast enjoys special partnerships with some of the leading hardware manufacturers and software developers in the industry, including the following:
These partnerships afford us access to customised optimisations, and they allow us extra time with which to tinker with the latest cutting-edge hardware in order to unlock its potential and bring out the best performance. These perks combine to produce top-performing gaming computers at highly competitive prices.
But the value of cheap gaming desktops from Chillblast goes beyond the price point. We also offer an amazing 5-year warranty and other customer privileges that extend beyond that initial period. When you purchase a custom computer from us, you can rest assured that you’re taking advantage of one of the highest-value deals on the market.
Given the fact that we manufacturer some of the best gaming desktops currently available, it should come as no surprise that we’re willing to stand beside our craftsmanship. Chillblast’s industry-leading warranty offers two phases of protection.
Our standard warranty begins with a two-year collect-and-return package, during which time we offer local-rate telephone support and unlimited repairs. We’ll both collect and return your custom pc at no charge. This applies to all models – whether you purchased a cheap gaming desktop or an ultra-high-spec custom built PC.
But we don’t stop there. Chillblast also offers an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.
We believe this is one of the best warranties available from any custom PC builder in the UK. And if you’re looking for additional peace of mind, we also offer a 3 Year Gold Collect-and-Return Warranty as a potential add-on.
Buy a gaming desktop or custom build PC from Chillblast, and the benefits continue long after that initial five-year period. Even out of warranty, Chillblast is delighted to offer customers exclusive upgrades and repair services with discounted parts and subsidised collection, delivery and labour charges.
Chillblast’s reputation as a leading manufacturer of gaming desktops goes well beyond our many accolades and awards. We also have an exceptional 9.5 out of 10 rating on Trustpilot.
Trustpilot is an online review community that helps to build trust between consumers and businesses. This is the largest and fastest-growing review platform of its kind in Europe, and it gives consumers the chance to share their online shopping experiences in full transparency. In other words, the reviews you read on Trustpilot are real and unabridged.
The fact that we’ve maintained such a consistently high score on Trustpilot underscores the fact that Chillblast provides some of the best gaming computers in the UK. And it drives home our commitment to unwavering customer satisfaction.
Just have a look at some of the sentiments our customers have shared on Trustpilot:
• ‘Chillblast go the extra mile - and further!’
• ‘Trustworthy and Dependable’
• ‘Absolutely Brilliant - superb help and assistance every step of the way’
Whether you’re looking for the best gaming desktop on the market, a student computer or a high-spec business system, you’ll find everything you need at Chillblast. Not only that - you’ll also enjoy one of the best customer experiences currently available in the UK.